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Get the support you need

We appreciate your patience and hope the below resources are relevant to get you the support needed.

Customer Service: AU +61 2 8520 3333 / NZ +64 4 488 0888

Need Immediate Assistance?

Kindly contact our customer service team for any Airbnb account, listing, or reservation related questions here:

AU +61 2 8520 3333
NZ +64 4 488 0888

Pro tip: it's much easier to get Customer Support (via chat) on our contact page.

Bug Or Feedback?

We appreciate all of your feedback and the bugs you help us identify.

Software Connected Issues?

You can view our software connected Host page to view our Troubleshooting guide. You can also ask the customer support of your channel manager to reach out to our tech team. They have a special form to fill out to contact our tech team.

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Get help with your reservations, account, and more. Use our search bar to get answers to any topics that come to mind.